RETURNING POLICIES
Return Policy
At [Your Store Name], we want you to be thrilled with your purchase! If something isn’t quite right, we’re here to help.
1. Returns
• Eligibility: Items must be returned within [X days, e.g., 30 days] of delivery. To qualify for a return, items must be unused, in original condition, with tags attached, and in the original packaging.
• Non-Returnable Items: Certain items, such as [mention any non-returnable items, e.g., final sale items, gift cards, personalized items], cannot be returned.
To initiate a return, please contact us at [your contact email] with your order number and reason for the return. Our team will provide you with instructions and the return address.
2. Exchanges
We offer exchanges for different sizes, colors, or a new item. If you’d like to exchange your item, please contact us at [your contact email] within [X days] of receiving your item, and we’ll assist with the exchange process.
3. Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within [X days, e.g., 5-7 business days].
4. Shipping Costs
• Return Shipping: Customers are responsible for return shipping costs, unless the item is damaged or defective upon arrival.
• Original Shipping Charges: Original shipping costs are non-refundable.
5. Damaged or Defective Items
If your item arrives damaged or defective, please reach out to us at [your contact email] within [X days, e.g., 5 days] of receiving it with photos and details. We’ll arrange a replacement or refund at no extra cost.
6. Late or Missing Refunds
If you haven’t received your refund yet, please first check with your bank. It may take some time before your refund is posted. If you’ve done this and still have not received your refund, please contact us at [your contact email].
If you have any questions about our return policy, please don’t hesitate to contact us at [your contact email]. We’re here to help!
At [Your Store Name], we want you to be thrilled with your purchase! If something isn’t quite right, we’re here to help.
1. Returns
• Eligibility: Items must be returned within [X days, e.g., 30 days] of delivery. To qualify for a return, items must be unused, in original condition, with tags attached, and in the original packaging.
• Non-Returnable Items: Certain items, such as [mention any non-returnable items, e.g., final sale items, gift cards, personalized items], cannot be returned.
To initiate a return, please contact us at [your contact email] with your order number and reason for the return. Our team will provide you with instructions and the return address.
2. Exchanges
We offer exchanges for different sizes, colors, or a new item. If you’d like to exchange your item, please contact us at [your contact email] within [X days] of receiving your item, and we’ll assist with the exchange process.
3. Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within [X days, e.g., 5-7 business days].
4. Shipping Costs
• Return Shipping: Customers are responsible for return shipping costs, unless the item is damaged or defective upon arrival.
• Original Shipping Charges: Original shipping costs are non-refundable.
5. Damaged or Defective Items
If your item arrives damaged or defective, please reach out to us at [your contact email] within [X days, e.g., 5 days] of receiving it with photos and details. We’ll arrange a replacement or refund at no extra cost.
6. Late or Missing Refunds
If you haven’t received your refund yet, please first check with your bank. It may take some time before your refund is posted. If you’ve done this and still have not received your refund, please contact us at [your contact email].
If you have any questions about our return policy, please don’t hesitate to contact us at [your contact email]. We’re here to help!